ScheduleRead
A working-hours schedule for an agent. Message schedules restrict sends to their configured windows unless scheduling is disabled. The human_clarification schedule instead controls when the chatbot may open a new manager clarification; it does not restrict answers to existing clarifications. An agent can have one schedule per type.
Unique numeric identifier of the record.
ID of the agent (a configured AI assistant / bot persona) this record belongs to.
Creation time (UTC, ISO 8601).
config objectrequired
Per-weekday working-hours configuration.
days objectrequired
Map of weekday ("0"=Monday … "6"=Sunday) to that day's working-hours config.
property name* ScheduleDayConfig
Working-hours configuration for a single weekday.
Whether messages may be sent on this day.
Start of the working window, "HH:MM" (24h).
00:00End of the working window, "HH:MM" (24h).
00:00Which activity the schedule governs — common, replies, outreach, ping, callback, or human_clarification. Human clarification does not fall back to common; without its own schedule it is available 24/7.
Possible values: [common, replies, outreach, ping, callback, human_clarification]
{
"id": 0,
"agent_id": 0,
"created_at": "2024-07-29T15:51:28.071Z",
"config": {
"days": {}
},
"schedule_type": "common"
}