LeadDispatchAttemptListRead
A dispatch attempt records one outreach step against one of a lead's contacts within a dispatch run — which contact/channel was tried, the resulting dialogue and message, and the outcome.
Unique numeric identifier of the record.
ID of the dispatch run this attempt belongs to.
ID of the agent (a configured AI assistant / bot persona) this record belongs to.
ID of the lead this record relates to.
ID of the contact this record relates to.
Zero-based index of the dispatch step (from the campaign's configured steps) this attempt corresponds to.
The kind of contact address tried — phone, username, chat_id, or email.
Possible values: [phone, username, chat_id, email]
channel_type object
The messaging platform used for this attempt.
- string
- null
Possible values: [telegram, whatsapp, waba, max, viber, instagram, fasttrack, usedesk, salebot, avito, vk, yandex_messenger, email, sms, pinbox, linkedin, amocrm_salesbot, bitrix24_openlines, sip, webrtc, bothelp]
ext_channel_id object
The specific external channel used, if pinned.
- string
- null
channel_id objectrequired
ID of the messaging channel this record relates to.
- integer
- null
dialogue_id objectrequired
ID of the dialogue (conversation) this record relates to.
- integer
- null
message_id objectrequired
ID of the outreach message created for this attempt, if one was sent.
- integer
- null
Attempt outcome — scheduled, materializing (message generation has been claimed), sent, pending_reply, replied, timed_out, send_failed, cancelled, superseded, or skipped.
Possible values: [scheduled, materializing, sent, pending_reply, replied, timed_out, send_failed, cancelled, superseded, skipped]
reason objectrequired
Human-readable explanation for the current status (e.g. failure reason).
- string
- null
How long to wait for a reply before moving to the next step.
How long to wait for a send confirmation before treating the send as failed.
Creation time (UTC, ISO 8601).
Last modification time (UTC, ISO 8601).
contact object
The contact address that was tried.
- string
- null
{
"id": 0,
"dispatch_run_id": 0,
"agent_id": 0,
"lead_id": 0,
"contact_id": 0,
"step_index": 0,
"contact_type": "phone",
"channel_type": "telegram",
"ext_channel_id": "string",
"channel_id": 0,
"dialogue_id": 0,
"message_id": 0,
"status": "scheduled",
"reason": "string",
"no_reply_timeout_seconds": 0,
"no_send_confirmation_timeout_seconds": 0,
"created_at": "2024-07-29T15:51:28.071Z",
"updated_at": "2024-07-29T15:51:28.071Z",
"contact": "string"
}