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AgentCommunicationContextConfig

Controls whether the agent receives shared context from prior communication episodes resolved to the same lead or customer.

enabledEnabled

Whether shared communication context is assembled and supplied to text and voice agents. Defaults to true.

Default value: true
include_test_leadsInclude Test Leads

Whether automatic shared-context lookup is also enabled for leads marked as test. Defaults to false.

Default value: false
AgentCommunicationContextConfig
{
  "enabled": true,
  "include_test_leads": false
}